Privacy Policy

Effective Date: 12th June, 2026

Welcome to Sutravi Studio. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: https://sutravistudio.com/ and purchase our curated fabrics, prints, trims, and accessories.

Please read this Privacy Policy carefully. By accessing or using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect information about you in a variety of ways when you interact with our website.

Personal Data:

Personally identifiable information you voluntarily give us when you register, place an order, or contact us. This includes:

* Name
* Shipping and Billing Address
* Email Address
* Phone Number
* Payment details (processed securely via our third-party payment gateways; we do not store your credit card or bank details).

Derivative Data:

Information our servers automatically collect when you access the site, such as:

* Your IP address
* Browser type and operating system
* The pages you have viewed directly before and after accessing our website
* Browsing behavior and interaction with our store.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

* Process and fulfill your orders, including shipping and returns.
* Email you regarding your order status or provide customer support.
* Send you promotional emails, newsletters, and updates about new collections or aggressive catalog expansions (you can opt-out at any time).
* Improve our website layout, product offerings, and overall user experience.
* Prevent fraudulent transactions and monitor against theft.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information with third parties only in the following situations:

* Service Providers: We may share your data with third-party vendors who perform services for us, such as payment processing, shipping and delivery (e.g., courier partners), data analysis, email delivery, and hosting services.

* Legal Obligations: If required by law, court order, or governmental regulation, we may disclose your information to protect the rights, property, and safety of Sutravi Studio, our customers, or others.

4. Use of Cookies

We use cookies, web beacons, and similar tracking technologies to customize our site and improve your experience. Cookies help us remember your shopping cart items, understand your preferences based on previous site activity, and compile aggregate data about site traffic. You can adjust your browser settings to refuse cookies, though some parts of the site may not function properly without them.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal data you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

* The right to request a copy of the personal data we hold about you.
* The right to request correction of any inaccurate or incomplete data.
* The right to request deletion of your personal data, subject to certain legal exceptions (e.g., maintaining transaction records for tax purposes).
* The right to opt-out of marketing communications.

7. Governing Law

This Privacy Policy and any disputes related to it shall be governed by and construed in accordance with the laws of India, with jurisdiction in the courts of Delhi.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will alert you about any changes by updating the "Effective Date" at the top of this document. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

9. Contact Us

If you have questions or comments about this Privacy Policy or how we handle your data, please contact us at:

Sutravi Studio

* Email: hello@sutravistudio.com
* Phone: +91 9205375753
* Address: Shahdara, Delhi, India